Product Development Methodology


Product Development Methodology

Plan
Purpose
Understand the business objectives for the project and the constraints the team must work within.
·       Identify business goals
·       Define scope
·       Identify critical dates and budget constraints
·       Create timeline
·       Define: roles, responsibilities and reporting relationships
·       Determine project framework

Deliverables
·       Work Plan

Results
Achievable and measurable criteria for success are established and the project management is defined.

Discover
Purpose
Understand the brand, the business environment, user archetypes and their goals in order to define the correct design requirements.
·       Understand business environment (internal & external)
·       Understand brand and product(s)
·       Research users / user-types - observations, , task analysis and usability testing
·       Define personas (user motivations)
·       Identify user goals
·       Evaluate the current solution

Deliverables
·       Brand Assessment
·       Use Goals
·       Current Solution Evaluation

Results
The team has the necessary information to imagine the right solution for the challenge.

Concept
Purpose
Assimilate the findings from the Discovery Phase and envision a solution that gracefully bridges business goals with User needs.
·       Articulate precise problem to be solved
·       Describe/Illustrate vision for solution
·       Create lists of design imperatives and new features

Deliverables
·       Product Brief

Results
The strategy and vision are set to guide the subsequent design activities.

Architecture
Purpose
Identify all of the necessary design components, define, their purpose, behavior and properties, model their relationship to one another and arrange them into a cohesive, logical solution.
·       Create scenarios, conceptual models and process models
·       Identify/describe elements and logic
·       Create data and object models
·       Illustrate framework

Deliverables
·       Scenarios
·       Site map
·       Object model & definition list
·       Content taxonomy models
·       Content matrices
·       Wireframe diagrams

Results
The activities and deliverable in this phase define the structure, meaning and behavior.

Design
Purpose
Build on the architectural foundation to develop and test a design that achieves the vision articulated in the Product Brief.
·       Develop messages
·       Develop media content
·       Design prototypes
·       Validate prototype with Users
·       Create detailed design specification

Deliverables
·       Conceptual Prototype
·       Creative copy
·       Design Spec

Results
Creative messaging, mood, persona and style are applied to the architectural framework and the solution is validated with key stakeholders. Further, the specifications to implement the designs are described in detail.

Build
Purpose
The design specs guide the production of the final, working product. Material is produced to help transition the organization into the new business capability. Rules and policies are documented to help understand and maintain the solution.
·       Optimize assets
·       Produce code
·       Conduct performance testing
·       Prep final files
·       Create documentation/policies

Deliverables
·       Versioned Adjustments to Documentation and Prototypes
·       Performance Test Results
·       User Manuals
·       Product Documentation

Results
At the completion of this phase, the product is ready for launch and the organization is prepared to function in the new business capability being created by the solution.

Deploy
Purpose
Launch the product and help the organization get the most out of the solution.
·       Deploy product
·       Conduct training
·       Deploy business policies/procedures
·       Administer client satisfaction survey
·       Gather user feedback
·       Monitor and measure results
·       Create strategies for future enhancements

Deliverables
·       Final Tested Product
·       Copy of Final Documents
·       Analytics
·       Surveys

Results
The completion of this phase marks the point at which the organization is up and running with their new business capability. The solution is monitored and measured and refined.

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